Stamping Out Rogue House Clearance Companies
quotes from our horror stories archive:
"...they wanted paying up front for the full amount before they even started! What was supposed to take one day took two and I ended up having to take a day from work to make sure it was done right..."
zara from london
"...I found out that I’d had my credit card details stolen; the only possible culprit was the clearance outfit"
fiona from middleborough
"... The job was fine but after the boys had been my daughter’s ipod and mobile phone were found to be missing from her bedroom drawer. They denied taking them and there was nothing I could do to prove it, no amount of letters or phone calls made any difference. I’m really disappointed by the whole thing..."
pete from cornwall
Our founder Kenneth Richardson set up the UK House Clearance Association after suffering a horrendous ordeal at the hands of a rogue house clearance company, resulting in months of emotional stress and finally concluding with a long drawn out legal battle costing a lot of time and many thousands of pounds.
After a fruitless search for a house clearance governing body or house clearance trade association to turn to in his hour of need he realized much to his horror there was NONE, hence the UK House Clearance Association was born, the first association of its kind set up to promote excellence & customer satisfaction within the UK house clearance industry for the benefit of its members and customers.
The UK House Clearance Association is dedicated to protecting the customers interests and the house clearance industries reputation from the adverse impact of rogue house clearance companies.
We provide information and advice to the house clearer and their customers, we also provide a complaints and disputes resolution service.
There are hundreds of honest, reliable house clearance companies around, just because they are not members of this site does not mean they are a bad house clearance company. Our current members simply wish to show their customers they are a part of an organization that enforces a strict code of practice that puts customer satisfaction first.
Use this web site and your own judgment as a guide before choosing any house clearance company, remember if something does not feel right then it probably isn`t.
All we can do is give you the option and hindsight of using a reliable house clearance company that have been vetted by ourselves. At the end of the day you must decide who you choose to clear the property for you.
UK House Clearance Association