 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
| |
Find a reputable house clearance company: |
| |
 |
 |
| |
quotes from our horror stories archive:
"...they wanted paying up front for the full amount before they even started! What was supposed to take one day took two and I ended up having to take a day from work to make sure it was done right..."
zara from london
"...I found out that I’d had my credit card details stolen; the only possible culprit was the clearance outfit"
fiona from middleborough
"... The job was fine but after the boys had been my daughter’s ipod and mobile phone were found to be missing from her bedroom drawer. They denied taking them and there was nothing I could do to prove it, no amount of letters or phone calls made any difference. I’m really disappointed by the whole thing..."
pete from cornwall
>>read more
|
|
The UK House
Clearance Association Code Of Practice.
The rules in our code of practice are simple & straight
forward:
All our members must abide by the Code that dictates
the standard of service you will receive.
Most importantly the Code requires our members to deal
with you in a courteous and sympathetic way at all times.
Every member makes the following key commitments:
They undertake to act fairly and reasonably with you
at all times, and to uphold all of the standards contained
in the code of practice. Our members' fundamental commitments
include but are not limited to
* To ensure that their website text is clear and not
misleading.
* To provide you with a clear description, price and
timetable for the house clearance to be carried out.
* To guarantee full liability insurance.
* To guarantee proof of a current waste carrier’s
license issued by the Environment Agency.
* To only use staff who are courteous, competent, and
committed to providing a high standard of service.
* To deal promptly, and sympathetically with anything
that may go wrong.
If something goes wrong
If you have a complaint about the service received
from one of our members, we will resolve it fairly,
quickly, and efficiently.
|
