Stamping Out Rogue House Clearance Companies
quotes from our horror stories archive:
"...they wanted paying up front for the full amount before they even started! What was supposed to take one day took two and I ended up having to take a day from work to make sure it was done right..."
zara from london
"...I found out that I’d had my credit card details stolen; the only possible culprit was the clearance outfit"
fiona from middleborough
"... The job was fine but after the boys had been my daughter’s ipod and mobile phone were found to be missing from her bedroom drawer. They denied taking them and there was nothing I could do to prove it, no amount of letters or phone calls made any difference. I’m really disappointed by the whole thing..."
pete from cornwall
“rogue” house clearance warning signs - Tips on what to look out for
A rogue house clearance company is to all extents and circumstances an unreliable, unprofessional, scam artist. Their only intent is to fleece money from unsuspecting clients. It is essential that you thoroughly research any prospective house clearance company you are considering using before entering into an agreement. Please take the time out to read through our useful tips (below).. Our current list of reputable house clearance companies can be found here
We hear so many stories from people who have suffered at the hands of “rogue” house clearance companies. Some of the stories involve items being stolen, intimidation into paying more than the agreed price; being subject to a torrent of foul language, unsuspecting people being prosecuted for not using a licensed house clearance company who ultimately fly-tipped. We have also come across stories where money has been obtained via identity theft. The list really does go on and on. Please do not expose yourself to these rogues.
Warning Signs to watch out for
1. Does the person you are speaking to on the phone sound cagey, hesitant, or non confident?
2. Are they promising the earth for very little money?
3. Ask them if they will supply you with an invoice once the house clearance is completed? The invoice should contain all of their business details.
4. Are they asking for cash in hand?
5. Is their website transparent? Do they have a registered office address shown?
6. Remember, anyone can put together a website
in a few hours. Take your time to go over their website
thoroughly. Does it feel right to you? Just because
they have a website, do not think they are accountable.
Weve heard of many stories whereby people have
been duped by professional looking websites that fail
to live up to their promises. For legal reasons we cannot
name and shame them, but please be warned. Just because
a site is listed on the Google search engine does not
qualify it as being either ethical or professional.